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Shop with Confidence

Shop with Confidence

Money Back Guaranteed

Your complete satisfaction is our goal.  If you are not 100% satisfied with your purchase, simply return it for a full refund on the items purchased. You can return or exchange 21 days from the purchase date. 

 

  • If you would like to return an item, please email us @ service@jboshandbags.com for authorization on a return. You will be issued a Return Merchandise Authorization Number (RMA) and instructions on how to send your order back to us. Returns received without an RMA will be sent back to the customer, no exceptions. Your refund will not include shipping charges. Your refund will also not include shipping charges that you may incur when sending merchandise back to us. All return shipping costs are the responsibility of the customer.

    The product(s) will be inspected upon receipt. All returns must be in the condition you received them and in the original box and/or packaging (including invoice) so we can properly identify the sender and apply the credit back to the payment method used when the purchase was made.  No credit or exchange will be issued if the product shows signs of use. Our guarantee does not cover accidental damage or wear of product caused by customer. Once we have received your return, we will process in order of received and credit accordingly.   Credits normally take up to 5 business days to appear on your credit card statement.  

Exchanges

You can exchange your purchase for up to 21 days from the purchase date. All product exchanges should include the original invoice and be mailed to:

J-Bo’s Handbags & Accessories LLC

P.O. Box 1961

 Bloomington, IL 61701

 Please send us an email right away to specify the name and color you would like to exchange your item for so we can place the new item on hold for you. 

The product(s) will be inspected upon receipt. All exchanges must be in resalable condition and all original packaging (including invoice) must be in place. No exchange will be issued if the product shows signs of use. Exchanges will ship out as soon as we receive the original order.

We are always here to help.  If you have questions, please email us at service@jboshandbags.com.      

 

Tracking Your Order
Once your order has been packaged and shipped, we will send you an e-mail notifying that your order has been shipped, along with the FedEx tracking number or USPS delivery confirmation number. With that information, you will be able to track your shipment by visiting www.fedex.com or www.usps.com. Please note that we will notify you only via e-mail, if you provide an email address.

Order Receipt
After your order is complete,  we will send you an "Order Confirmation" email to the email address you entered during checkout. The subject line will contain your order number. This email is your receipt, so please do not delete it. We encourage you to review the email and contact us if you notice any spelling or numerical mistakes.

Payment Methods
We accept Visa, MasterCard, Discover, and American Express.  You can safely enter your entire credit card number via our secure server, which encrypts all submitted information.  Do make sure that your first name, last name and billing address entered match the info as they appear on your credit card bills. It is important that you enter the security code which may be either the 3 digits code at the back of your card or a 4 digits code for American Express, located at the front. Inaccuracy in the information entered may result in your credit card purchase to be declined.

 

How to Order
Placing an order with J-Bo’s Handbags and Accessories is quick and easy.

1. Add Items to Your Cart
To shop at J-Bo’s Handbags and Accessories, just locate an item you'd like to purchase and click the "Add to Shopping Cart" button. These buttons are found on product pages. Clicking this button places the item in your Shopping Cart. Each time you click "Add to Shopping Cart," you will be taken to your Shopping Cart.

2. View Shopping Cart
The Shopping Cart displays all the items you have selected and lets you make adjustments. You can increase or reduce the number of items you'd like to buy, or remove items from your Shopping Cart. It also provides a subtotal -- before any shipping charges and taxes are applied -- for your purchase. Once you're comfortable with the items in your Cart, click the "Continue" button.

3. Enter Email Address or Login to Your Account
We'll ask you for your email address, so we can send you updates on its order status. You will also have the ability to login to your existing account if you have registered with us before.

4. Enter Shipping & Billing Information
Please provide your shipping and billing information for the order you are placing with us.

5. Reviewing and Placing Your Order

 

On the Review page you'll find a summary of your order, including the final cost. Before you submit your order, you'll also have the chance to change any of the shipping or payment information you've entered thus far, or update your gift options. When you are ready, click "Send Order" to complete the ordering process.

6. Your Order Number
Finally, we display a page with your order number, which you can save for your records. Shortly after this page displays, you will receive an email confirming the details of your order.

Modify Your Order
If you need to modify or cancel your order, please contact us right away. We cannot cancel an order once shipped.  However, last-minute changes to unshipped orders are sometimes possible. If we are unable to make the change before the order is processed and shipped, you may need to return the item.  Please refer to our return policy.

 Sales Tax

Sales tax applies to all orders.

100% Secure Ordering

 

Secure Shopping Guaranteed

 We guarantee that any purchase you make on J-Bo’s Handbags & Accessories LLC  website will be 100% safe. Although we never intend to have an incident of credit card fraud, if unauthorized charges made to your credit card as a result doing business with J-Bo’s Handbags & Accessories LLC you will pay nothing.

The Fair Credit Billing Act states that your credit card provider cannot hold you liable for more than $50.00 of fraudulent charges if the unauthorized use of your credit card resulted through no fault of your own from purchases made on the J-Bo’s Handbags & Accessories.com  website while using our secure server. If such an event does occur, you must notify your credit card provider.

 The following is a summary of the measures we take to protect your information and descriptions of ways we implement these measures for different types of information you may provide to us.


Secure Socket Layer (SSL)
J-Bo’s Handbags & Accessories LLC  uses SSL (Secure Socket Layer) encryption when transmitting certain kinds of information, such as financial services information or payment information. An icon resembling a padlock is displayed on the bottom of most browsers window during SSL transactions that involve credit cards and other forms of payment. Any time we ask for a credit card number during checkout for payment, it will be SSL encrypted.

You will join millions of other customers who have safely shopped over the Internet. We're certain after successfully shopping online at J-Bo’s Handbags & Accessories.com, you will be on your way to appreciate the convenience and security of shopping from home.

 

Privacy Policy

J-Bo’s Handbags & Accessories  respects the value of our customer's privacy. We never share our customer list with anyone. The personal information you give us is only ever used for communication between us and you.

 Privacy Policy

 We value and respect the privacy of our customers. We do not sell or rent the information you provide to us online to third parties. However, we do share your information with third parties under certain circumstances, primarily for order fulfillments. 


J-Bo’s Handbags & Accessories LLC have created this privacy policy to demonstrate our firm commitment to protecting your personal information and informing you about how we handle it. You have our promise that we will not electronically process your personal information in any way that is incompatible with this Policy. Each time you visit the Site or provide us with information, by doing so you are accepting the practices described in this privacy policy at that time. 

We encourage you to read this Privacy Policy carefully when using our website or services or transacting business with us. As a reminder, by using our website, you are accepting the practices described in this Privacy Policy.

Collection of Data

This site does not sell or rent personally identifying information. This site does not disclose personally identifying information to anyone that is not authorized to do so. This site uses anonymous user data to create and report the browsing, purchasing and/or lead form completion activities of anonymous users.

This site reserves the right to release information on Internet Users if compelled to do so by proper judicial or governmental authorities. Disclosure shall be limited to only those we are compelled to disclose to. At present, all information processing occurs in the United States.

How we may use information we collect

 

-   Deliver the products and services that you have requested

 

-   Manager your account and provide you with customer support

 

-  Perform research and analysis about your use of, or interest in, our products, or contents, or products, services or content offered by others

 

-   Communicate with you by e-mail, telephone and/or mobile devices about products or services

-   Enforce our terms and conditions

-   Manager our business; and

-   Perform functions as otherwise describe to you at the time of collection

 

WITH WHOM WE SHARE YOUR INFORMATION

We want you to understand when and with whom we may share personal or other information we have collected about you or your activities on our web site or while using our services..

Personal information. We do not share your personal information with others except as indicated below or when we inform you and give you an opportunity to opt out of having your personal information shared. We may share personal information with:

 

  • Authorized service providers:

 

We may share your personal information with our authorized service providers that perform certain services on our behalf. These services may include fulfilling orders, processing credit card payments, delivering packages, providing customer service and marketing assistance, performing business and sales analysis, supporting our website functionality, and supporting contests, surveys and other features offered through our website. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purposes.

 

  • Other Situations.

We also may disclose your information:

  • In response to a subpoena or similar investigative demand, a court order, or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us.
  • When we believe disclosure is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our company, our users, or others; to comply with applicable law or cooperate with law enforcement; or to enforce our website terms and conditions or other agreements or policies.

Information Other Websites Collect From You
Eventually, there will places on our website where you may click on a link to access other websites that do not operate under this Privacy Policy. For example, if you click on an advertisement or a search result on our website, you may be taken to a website that we do not control. These third-party websites may independently solicit and collect information, including personal information, from you and, in some instances, provide us with information about your activities on those websites. We recommend that you consult the privacy statements of all third-party websites you visit by clicking on the "privacy" link typically located at the bottom of the web page you are visiting.

Updating this Policy
We will revise or update this Policy as it deems appropriate, including for example, if our practices change, as we change existing or add new services, as we develop better ways to inform you of products we think will be of interest, or if the law so requires. You should refer back to this page often for the latest information and the effective date of any changes.

Contact Us
We are committed to the policies set forth in this Policy .  If you have any questions about this Privacy Policy or our information-handling practices, or if you would like to request information about our disclosure of personal information to third parties for their direct marketing purposes, please contact us by e-mail or postal mail as follows:
                                 

 

                              J-Bo’s Handbags & Accessories LLC

                               P.O. Box 1961

                               Bloomington, IL 61701

                               service@jboshandbags.com

  




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